Step-by-step instructions for selecting menu items, custom requests, and event resources.
IMPORTANT ORDERING DEADLINE: All catering orders MUST be submitted at least 14 days prior to the event date to submit them through Mazevo directly.
Step 1: Access Your Event in Mazévo
Log in to Mazévo: Navigate to the Mazévo site and log in using your ÌÒÉ«ÊÓƵ FlashLine credentials. Complete two-factor authentication if prompted.
Locate Requests: In the main menu, click on Requests and select My Requests (or My Events).
Select Event & Booking: Click on the title of the event you wish to modify, then select the specific booking (date/time/room) where catering is needed.
Step 2: Add Catering Resources
Initiate Resource Addition: Click the Add Resources button on the booking details page.
Select Catering Option: Check the box next to Catering.
Note on Setup: Do not change the 'New Catering' selection if prompted.
Participant Count: Enter the total number of participants (attendees) for the catering order.
Proceed: Click Next to proceed to the full catering menu list.
Step 3: Select and Adjust Menu Items
MENU QUANTITY STRUCTURE: Catering menu items are categorized and sold either per item (each) or per dozen. Pay close attention to unit types when setting quantities.
Standard Menu Items: Check the box next to each desired menu item, enter the required Quantity, and click Add.
Boxed Lunches & Plated Meals: When selecting options such as boxed lunches or plated meals, you must specify exact quantities for each sandwich or meal choice.
Modifying Item Specifics: Click the checkbox next to the sandwich/meal option, then navigate to the Change Resources drop-down menu to edit individual quantities.
Step 4: Add Supporting Services & Linens
Service Elements: Remember to include necessary service items such as linens, tablecloths, or extra setup tables.
Adding Supplies: Under the resource options, select the appropriate service checkboxes and input the required quantities.
Step 5: Requesting a Custom Menu (Optional)
Navigate to Additional Services: If your event requires items not found on the standard menu, go to Additional Services.
Custom Request: Select Custom Menu Request and click Add Notes.
Provide Details: In the text field, detail your dietary needs, general menu preferences, special requests, and total available budget so the catering team can create a custom proposal.
Step 6: Finalize and Submit
Submission Deadline Reminder: Ensure your order is submitted at least 14 days before your event.
Review Selections: Carefully verify all chosen menu items, quantities, service additions, and notes.
Save & Submit: Save and submit your changes to append the catering order to your Mazévo booking.
Confirmation: Catering team will review your request and contact you if additional details are needed.
